Home » The Road to the Baldrige Award: Quest for Total Quality by Robert Haavind
The Road to the Baldrige Award: Quest for Total Quality Robert Haavind

The Road to the Baldrige Award: Quest for Total Quality

Robert Haavind

Published April 1st 1992
ISBN : 9780750692625
Hardcover
221 pages
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 About the Book 

The Road to the Baldrige Award: Quest for Total Quality is a unique resource for organizations striving to achieve excellence in operations. Sponsored by the U.S. Department of Commerce since 1988, the Malcolm Baldrige National Quality AwardMoreThe Road to the Baldrige Award: Quest for Total Quality is a unique resource for organizations striving to achieve excellence in operations. Sponsored by the U.S. Department of Commerce since 1988, the Malcolm Baldrige National Quality Award represents the commitment of the United States to total quality in business. Scores of American companies, ranging in specialty from high technology to package delivery, are dedicated to achieving such quality through continuous improvement. The prestige and influence of the Baldrige Award have grown steadily as the program and its stringent criteria have become more widely known throughout the American business community. The Road to the Baldrige Award describes in detail how all kinds of American companies have launched successful total quality programs, in many cases turning initial skepticism and apathy into enthusiastic support throughout the organization. It also gives insight into the experiences and strategies of past award winners and explains how demands are intensifying for all U.S. companies to become world-class competitors.